Payment Policy – ZentsBD Footwear
At ZentsBD Footwear, we strive to make your shopping experience smooth and secure. Please read our payment policy carefully before making a purchase.
1. Payment Methods
We accept the following payment options:
-
Cash on Delivery (COD) – Pay when your order is delivered to your doorstep.
-
Mobile Banking & e-Wallets – Payments via Bkash, Nagad, Rocket, and other trusted mobile wallets.
-
Online Bank Transfer – Direct payment through selected banks.
-
Card Payments – Debit and credit card payments through secure gateways.
2. Payment Security
All online payments are processed through secure and trusted gateways. We do not store your payment card information on our website.
3. Order Confirmation
Your order will only be confirmed once the payment is successfully received. For COD orders, confirmation is made after verifying your delivery details.
4. Payment Failures
If your payment fails, the order will not be processed. Please retry the payment or contact our support team for assistance.
5. Refunds & Cancellations
Refunds for canceled orders or returned products will be processed according to our Return & Refund Policy. Payments made online will be refunded to the original payment method within 7–10 business days.
6. Responsibility
Customers are responsible for providing accurate payment details. ZentsBD Footwear is not liable for failed payments due to incorrect information provided by the customer.
We aim to make your shopping at ZentsBD Footwear safe, easy, and convenient.
